Privacy Policy

At King Billy Casino, we are committed to maintaining the trust and confidence of our customers. In this Privacy Policy, we describe how your personal information is collected, used, shared, stored, protected, and retained.

Collection of Personal Information

When you create an account or use our services, we collect the following types of personal data:

• Name
• Address
• Email address
• Phone number (optional)
• Date of birth (if required for age verification purposes)
• Credit/Debit card information (for payment processing purposes only)

We also collect technical and navigational information when you interact with our website, such as your IP address, browser type, device details, location data, and activity history.

Use of Personal Information

We use the collected personal data for various legitimate business purposes:

• To provide services and products to you (e.g., game access, account management)
• To verify identity, age, or eligibility requirements
• For marketing purposes (newsletters, promotional offers, targeted advertising)
• To improve our website, customer experience, and overall service quality

We also use your data for compliance with laws and regulations.

Sharing of Personal Information

We do not share personal information without your consent except in the following circumstances:

• With third-party processors who provide services to us (payment processing, hosting, analytics)
• To comply with court orders or regulatory requests
• For law enforcement purposes

We may also disclose aggregated data and statistics about our players for market research or industry reporting.

Storage of Personal Information

Personal information is stored on secure servers located within the European Union. We use industry-standard encryption to protect sensitive data, such as passwords and credit card numbers. Our database management system ensures that all user records are accurate, up-to-date, and protected from unauthorized access.

Data Protection

We follow best practices for storing, processing, and protecting your personal information:

• Access control: Limited personnel have access to personal data
• Data encryption: Sensitive data is encrypted during transmission
• Security measures: Regularly updated software, firewalls, intrusion detection systems

However, we cannot guarantee absolute security due to the inherent risks in using online services.

Cookies and Similar Technologies

Our website uses cookies (small text files) for:

• Authentication purposes
• Personalization of content
• Statistical analysis and performance evaluation
• Security measures (e.g., session timeout)

Some third-party tools, like JavaScript or image calls from other websites, may also use tracking technology. However, we do not share this information with any external parties.

Your Rights

As a data subject, you have the following rights:

• Access your personal data: Request access to all collected and stored data
• Rectify inaccurate data: Correct errors in your records if they exist
• Erase your account (right to be forgotten): Delete your profile information upon request
• Restrict processing or object to direct marketing

Please contact our customer support team for assistance with any requests.

Amendments

This Privacy Policy may change over time. We will notify you of significant updates through email notifications, website notices, or other media as required by law. Your continued use of the website after such changes are made confirms acceptance of these new terms and conditions.

If you have any questions about this Privacy Policy or our practices related to data collection, processing, and storage, please do not hesitate to contact us.

We will keep your personal information up-to-date. If we change anything in this statement, the revised policy will be effective on a specified date and posted on this webpage.

Your trust is our priority at King Billy Casino. If you have any questions, we welcome your inquiries.